Privacy Policy

Updated to November 13, 2021

The Privacy Notice is part of the use of the website.


In compliance with the Federal Law on the Protection of Personal Data in Possession of Individuals, you are informed that ART CREATIVE STUDIO is responsible for your data. The “User” may contact ART CREATIVE STUDIO in our offices located at “Av. Coyoacán # 1878, Int. 1405, Col. Del Valle, C.P. 03100, Alcaldía Benito Juárez, Ciudad de México” or by e-mail at


This Privacy Notice regulates the form, terms, and conditions under which ART CREATIVE STUDIO, including its subsidiaries and related companies, are empowered and authorized by the Holder to obtain and process the personal data (hereinafter the “Data”) of the Holder.

We protect and safeguard your data to prevent damage, loss, destruction, theft, misplacement, alteration, as well as unauthorized processing of your data.

Excluded Data

The ART CREATIVE STUDIO website may include links to third-party websites. If you access such links, you will leave the ART CREATIVE STUDIO website, and ART CREATIVE STUDIO does not assume any responsibility for these third-party websites.

If you post, comment, or share personal information, including photographs, on any public forum, social network, blog, or another such forum, you should be aware that any personal information you post may be read, viewed, collected, or used by other users of such forums, and may be used to contact you, send you unsolicited messages, or for purposes over which neither you nor ART CREATIVE STUDIO has any control. ART CREATIVE STUDIO is not responsible for the personal information you choose to submit in these forums or social networks.

Personal Information

The information must be truthful and complete. The user will be responsible at all times for the data provided and in no case will ART CREATIVE STUDIO be responsible for the veracity of the same.

The Holder will voluntarily provide his/her Data to ART CREATIVE STUDIO, either in writing, verbally, electronically, through surveys, direct access to the ART CREATIVE STUDIO website, or by sending electronic files or of any other nature, including but not limited to direct delivery of information, access to the ART CREATIVE STUDIO website or that of its clients or affiliates (where reference is made to this Privacy Notice), telephone or telemarketing calls, e-mail requests, seminars, conferences or events, etc.

The data collected on the site are; name, surname, company in which you work or that you represent, State, Postal Code, Telephone, Mail, commercial preferences.

The Holder accepts that ART CREATIVE STUDIO may also obtain Holder’s Data from other means, such as information obtained from other commercially available sources, such as telephone directories, work directories, business cards, public databases, etc.

Your data will be treated based on the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility in terms of the legislation.

Sensitive data

The Holder declares under protest that he has not provided and will not, in any case, provide ART CREATIVE STUDIO with “sensitive personal data”, i.e. those personal data that are intimate or whose proper or improper use could give rise to discrimination or entail a serious risk for the latter.


What are cookies and how are they used?

In case of use of, or access to our Internet sites or other electronic means, we inform you that our systems may collect Holder Data such as type of browser, operating system, Internet pages visited, IP address, etc., through “cookies” or “web beacons”, among others. Cookies are text files that are automatically downloaded and stored on the hard drive of the user’s computer when browsing a specific Internet page, which allows the Internet server to remember some data about this user, including his preferences for viewing the pages on that server, name, and password. On the other hand, web beacons are images inserted in an Internet page or e-mail, which can be used to monitor a visitor’s behavior, such as storing information about the user’s IP address, duration of the interaction time in that page, and the type of browser used, among others.

When cookies are used, the “help” button on the toolbar of most browsers will tell you how to avoid accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable all cookies.

Use of Information

Improvement of the commercial process. – In case of statistical information, internal processing data, commercial promotions, marketing studies, commercial offers, surveys, advertising matters, or similar.

These Data will be used for:

To provide you with the goods and/or services you have requested or in respect of which you have expressed interest;

To provide an efficient service and provide better attention to the user, as well as to improve your experience in the use of certain products and/or services;

Send you and present you with goods and/or services that may be relevant or attractive, including your participation in promotions, offers, and advertising campaigns;

Inform about changes or new services that are related to the contracted or acquired by the customer;

To comply with obligations contracted with our customers;

Evaluate the quality of service, or conduct internal studies on consumer habits.

Limitation of use and disclosure of information

In our program of notification of promotions, offers, and services through e-mail, only ART CREATIVE STUDIO has access to the information collected.

This type of advertising is done through notices and promotional e-mails, which will only be sent to you and those contacts registered for that purpose, this indication may be modified at any time by sending an email to Occasionally, offers from third parties who are our business partners may be included in the e-mails sent.

ARCO rights (access, rectification, cancellation, and opposition)

To exercise your ARCO rights and revoke the consent given, please contact ART CREATIVE STUDIO, mail or directly at “Av. Coyoacán # 1878, Int. 1405, Col. Del Valle, C.P. 03100, Alcaldía Benito Juárez, Mexico City”.

As the owner of the personal data, the “User” may exercise the ARCO rights (access, cancellation, rectification, and opposition to the treatment of his data), or revoke the consent he has given to ART CREATIVE STUDIO, for the treatment of his data, by sending his request directly through the e-mail account:

Such application must contain at least:

(a) name and address or other means of communicating the response to your request

(b) documents proving your identity or, where appropriate, legal representation;

(c) a clear and precise description of the personal data concerning which you are requested to exercise any of the ARCO rights,

(d) the express manifestation to revoke your consent to the processing of your data and, therefore, not to use them;

(e) any other element that facilitates the location of the personal data.

Your request must be accompanied by the reasons for which you are requesting such revocation and an official identification of the data owner or his/her proxy. Within approximately 20 (twenty) business days after receiving your request, we will respond to your request and inform you of the origin of the information via the e-mail from which the request originated.

The cancellation of Data will give rise to a period of blocking after which the Data will be deleted. ART CREATIVE STUDIO may keep the Data exclusively for the responsibilities born from the treatment.

ART CREATIVE STUDIO asks the user to update his or her data each time they undergo any modification, as this will allow an efficient and personalized service to be provided.

ART CREATIVE STUDIO will not be obliged to cancel the Data when

They must be treated by legal disposition;

Obstruct judicial or administrative actions related to fiscal obligations, the investigation, and prosecution of crimes, or the updating of administrative sanctions;

Are necessary to protect the legally protected interests of the Data Subject;

Are necessary to act in the public interest;

Are necessary to comply with a legally acquired obligation.

Transfers of information with third parties

ART CREATIVE STUDIO only sends data to fulfill its obligations towards its clients.

ART CREATIVE STUDIO will only share data when required by court order to comply with procedural provisions.


The confidentiality of your data will be maintained by establishing and effectively maintaining administrative, technical and physical security measures to prevent its damage, loss, alteration, destruction, use, access, or improper disclosure.

Changes to the privacy notice

We reserve the right to make changes or updates to this privacy notice at any time, to address new legislation or case law, internal policies, new requirements for the provision or offering of our services or products, and market practices.

These modifications will be available to the public through our web page, privacy notice section.

Acceptance of the terms

This Privacy Statement is subject to the terms and conditions of the ART CREATIVE STUDIO website described above, which constitutes a legal agreement between the user and ART CREATIVE STUDIO.

If the user uses the services on the ART CREATIVE STUDIO site, it means that he or she has read, understood, and agreed to the above terms and constitutes a manifestation of his or her consent to the processing of his or her data by ART CREATIVE STUDIO, by this Privacy Statement.

Contact Info

Av. Coyoacán # 1878, Int. 1405, Col. Del Valle, C.P. 03100, Alcaldía Benito Juárez, Ciudad de México